INFOMERCIAL PAYMENT PROCESSING

eCHECKS

Checks By Phone You can now have the convenience and speed that is available to you with credit cards with checks over the phone. This product is called an "electronic check" or an "e-check".

In 1999, President Clinton passed a law regarding telephone payment using the ACH item. A customer's call is cleared through the Federal Reserve and results in a debit to their checking account and a credit to the account of a vendor providing services or goods.

This service also allows for the electronic recollection of NSF checks, so administration is simple and easy. Checks by phone are electronic and no paper or signature is involved.

This service will increase your sales by 10% - 20% because you will be able to take orders from customers who cannot use a credit card but want your product or service.

Continuity Payments

3 Easy Payments of $19.95! This is a great sales tool.

It works with credit cards and it can work with e-checks as well. Ask the same questions in your script when creating offers. The only requirement is you must ask 2 (two) questions, one for the approval of the immediate e-check and a second approval for the subsequent e-checks, even if there are more than one to come in the future.

Always remind the customer that if they have any questions, they should call the customer service line, which is usually answered by your fulfillment center.

A good suggestion that helps your customer is to insert in the bank memo line that shows up on the customers bank statement a payment number so they can be reminded of which payment has been made. Examples are:
Payment 2 of 3; Final PMT.

We can assist your fulfillment center in setting this up.

UP-SALES

You can now use e-checks for up-sales. This is a great way to make extra profit on the same call. How do you do it? Simply ask permission for either a second e-check or a revised e-check amount. Either must be clearly presented to the customer. We suggest a second e-check so there is no confusion as many customers think you are giving the added items away with the first order.

ON-LINE SALES

Many of customers get 30% - 50% of their sales on-line.

Some even have tested only driving calls to the web to save on call center changes. Can we do an e-check on-line? Yes.

E-checks on-line are done in "one-off" or batch mode, similar to how call center files are done.

You can connect directly to a secure server and either process one item or a batch, similar to how credit cards are done.